Hospitals Knew How to Make Money. Then Coronavirus Happened.
Surgeries
are canceled. Business models are shifting. Some of the hardest-hit
hospitals may close, leaving patients with fewer options for care.
by Sarah Kliff - NYT - May 15, 2020
When the top-ranked Mayo Clinic stopped all nonemergency medical care in late March, it began to lose millions of dollars a day.
The clinic, a Minnesota-based hospital system accustomed to treating American presidents and foreign dignitaries,
saw revenue plummet as it postponed lucrative surgeries to make way for
coronavirus victims. The hospital network produced $1 billion in net
operating revenue last year, but now expects to lose $900 million in
2020 even after furloughing workers, cutting doctors’ pay and halting
new construction projects.
The future offers little
relief, at least until the pandemic subsides and the economy recovers.
The Mayo Clinic will have to rely more heavily on low-income patients
enrolled in the Medicaid program, as others will be hesitant to travel
across the country, or the world, for care. “It’s uncontrollable,” said
Dennis Dahlen, the clinic’s chief financial officer.
The American health care system for years has provided many hospitals with a clear playbookfor
turning a profit: Provide surgeries, scans and other well-reimbursed
services to privately insured patients, whose plans pay higher prices
than public programs like Medicare and Medicaid.
The
Covid-19 outbreak has shown the vulnerabilities of this business model,
with procedures canceled, tests postponed and millions of newly
unemployed Americans expected to lose the health coverage they received
at work.
“Health care has always been viewed as
recession-proof, but it’s not pandemic-proof,” said Dr. David
Blumenthal, president of the Commonwealth Fund, a health research
organization. “The level of economic impact, plus the fear of
coronavirus, will have a more dramatic impact than any event we’ve seen
in the health care system weather in my lifetime.”
The
disruption to hospital operations may ultimately leave Americans with
less access to medical care, according to financial analysts,
health economists and policy experts. Struggling hospitals may close or
shut down unprofitable departments. Some may decide to merge with
nearby competitors or sell to larger hospital chains. “There is a huge
threat to our capability to provide basic services,” Dr. Blumenthal
said.
Hospitals are losing an estimated $50 billion a
month now, according to the American Hospital Association. And 134,000
hospital employees were among theestimated 1.4 million health care workers who lost their jobs last month, data from the Bureau of Labor Statistics shows.Across
the country, hospitals reported seeing between 40 and 70 percent fewer
patients from late March through early May, many of them scheduled for
profitable services like orthopedic surgery and radiological scans.
The
decline affects large, elite hospital systems like Mayo Clinic and
Johns Hopkins — which estimates a loss of nearly $300 million into next
year and has adopted cost reductions — as well assuburban hospitals and small rural facilities that were already financially stressed.
Lifespan Health, a five-hospital system in Rhode Island, has put
off planned construction of a new spine health center. In rural
Wyoming, the 12-bed Weston County Health Services hospital has only
enough cash available to get through 16 days, half of what it typically
kept, and executives are considering closing the emergency room.
Hospitals
that treated high numbers of coronavirus patients say they have been
hit especially hard, as they had to spend heavily on protective
equipment and increased staffing just as their most profitable services
were halted. These patients often had long stays in intensive care
units, requiring expensive equipment like ventilators and treatment from
multiple specialists.
“We began ordering everything at
a feverish pace,” said Kenneth Raske, president of the Greater New York
Hospital Association. “The costs were sometimes 10 or 20 times normal.
We were scrounging all over the world for supplies.”
His
organization estimates that, across New York City, large academic
medical centers lost between $350 million and $450 million each last
month. Unlike hospitals fighting smaller coronavirus outbreaks, they
could not furlough workers to offset the decline.
“In
terms of taking care of patients, our hospitals did the right thing,”
Mr. Raske said. “But the right thing has challenged their ability to
continue sustaining themselves.”
The decline in revenue
is expected to be especially high among hospitals that have commanded
high prices from private health plans, like the Mayo Clinic. Though
coronavirus patients make up a small fraction of its patients — about
1,500 in a health system that sees more than a million annually — the
global pandemic is upending its finances.
Last year, the clinic generated 60 percent of its $11.6 billion annual patient
revenue from privately insured patients and 3 percent from those on
Medicaid, according to its annual financial statement. The rest were
either were covered by Medicare or paid their own costs.
Other
hospitals, including those in low-income areas or with less
recognizable brands, rely more heavily on Medicaid funds. This includes
many academic medical centers in large cities that see a high number of
patients from their surrounding neighborhoods.
At the
Johns Hopkins Hospital, a quarter of patient revenue comes from the
public program, according to data provided by the nonprofit RAND
Corporation. At NewYork-Presbyterian, it accounts for 16 percent of
insurer payments.
A nonprofit database shows that
Minnesota’s private insurers pay the Mayo Clinic $566 for each obstetric
ultrasound, approximately five times the Medicaid price. For an
echocardiogram, the difference is tenfold. At Mayo Clinic centers in
Florida and Wisconsin, according to RAND estimates, insurers pay three
to four times the Medicare prices for outpatient care. Similar data for
inpatient prices is not publicly available.
The Minnesota-based hospital system promotes its services to well-off patients, delivering quality health care alongside luxury amenities such as hotel-like suites with fluffy bathrobes, private dining rooms and access to chef-cooked meals.
“They’ve
really made a conscious effort to bolster their commercial contracts,
and it’s a survival strategy,” said Lynn Blewett, a professor of health
policy and management at the University of Minnesota. “To maintain the
quality and the research and the excellence they’re known for, they’ve
got to bring in revenue. There isn’t a lot of margin, if any, with
Medicaid.”
More so than most other hospitals,the
131-year-old Mayo Clinic sees a significant number of patients from
afar. In a typical year, more than a million patients travel to the
system’s 21 hospitals from all 50 states and 140 countries. Many are
seen at its 2,000-bed Rochester, Minn. campus. International patients
generally account for 1.3 percent of hospital patients but closer to 3
percent of revenue because of the complex care they receive, a
spokeswoman said.
The clinic has used its past strong
earnings to expand services abroad, opening a facility in London last
fall, and now building a 741-bed for-profit institution in Abu Dhabi, in the United Arab Emirates.
During
the last recession of 2008, nonprofit hospitals saw their Medicaid
revenue increase 17 percent, according to the credit ratings firm
Moody’s, a possible preview of the changes to come in the present
downturn.
Minnesota expects to enroll an additional
100,000 residents in Medicaid next year. Nationally, the nonprofit Urban
Institute projects between 8 and 15 million new Medicaid enrollments
among those losing the private insurance they had through employers. An
additional five to 10 million Americans who lose such plans are expected
to become uninsured, and four to eight million will transition to the
Affordable Care Act’s individual market plans or other sources of
private insurance.
The Mayo Clinic expects to see more
publicly insured patients in the second half of 2020, although it has
not recorded an uptick yet. Mr. Dahlen, the chief financial officer,
said, “We’ll probably see a richer mix of locals and people coming from
within 100 miles.”
Like other large successful health
systems, the clinic has strong cash reserves and access to credit
markets. It plans to convert its shortfall by dipping into the $10.6
billion reserve of cash and investments it has built up over decades of
profitability.
Independent hospitals that already
teetered on the edge have less of a financial cushion and are at greater
risk of shutting down services or closing altogether.
Kalispell
Regional Medical Center in northwest Montana has already seen a 1
percent increase in Medicaid enrollees as patients begin to trickle back
into the hospital last month. That shift from private insurance to
public insurance represents a loss of $600,000 because of lower
reimbursements, said Craig Boyer, the hospital’s chief financial
officer.
The hospital has experienced steep revenue
declines after canceling most surgeries and seeing a 34 percent drop in
emergency room visits. Kalispell treated a small number of coronavirus
patients, including 37 who tested positive and four admitted to the
hospital.
“If you are a patient who was scheduled for a
total knee replacement, you might say, ‘My knee hurts but I’m still
going to put it off while I see what happens,’” Mr. Boyer said. “We know
there is a backlog, but we don’t know how many people are going to
decide this isn’t the right time.”
He also worries that a lull in summer travel will depress
revenue. His hospital typically sees more patients then as visitors
flock to Glacier National Park, 30 miles away. The hospital has received
$10.3 million in federal stimulus plans but does not expect that to
cover its losses.
In neighboring Wyoming, the 90-bed
Campbell County Memorial Hospital, which treated 29 coronavirus cases
with no deaths, has also been hit hard.
“The last six
weeks have been disastrous for us,” said Andy Fitzgerald, the chief
executive. “We’ve taken a 50 percent haircut on our revenue, and it’s
the best 50 percent: elective surgery, radiology, all the outpatient
care that pays for the other services we provide.”
Local
coal-mining companies, long a pillar of the economy, recently laid off
hundreds of workers as global energy demands have declined. Mr.
Fitzgerald expects that will mean a surge in the uninsured, who already
account for 12 percent of the hospital’s patients. Wyoming is among 14
states that do not participate in the Affordable Care Act’s Medicaid
expansion, which provides coverage to low-income Americans.
“My
concern is that there is more of this in our future,” Mr. Fitzgerald
said of the layoffs. “The global economy isn’t going to bounce back to
full employment. The demand for what we produce here in northeastern
Wyoming will probably be depressed for a while.”
His
hospital has received $10.1 million from the $72 billion in federal
stimulus funds distributed so far to hospitals across the country, which
he estimates will offset losses from the past two months but not the
higher number of uninsured patients he expects to see in the future.
The
Trump administration has earmarked $12 billion in relief funds for
hospitals that treated 100 or more coronavirus cases, meant to offset
the high costs of caring for patients whose hospital stays could last
weeks. Some of that funding will go to Providence Health Systems, which
owns 51 hospitals, including the Seattle-area facility that treated the
first confirmed coronavirus patient in the United States.
The
hospital system has treated 1,200 coronavirus patients, and executives
do not yet know whether it will break even on that care. They estimate
that, even after accounting for federal stimulus dollars, Providence
still lost $400 million in April.
“We have been in this
situation much longer, because of Seattle being on the forefront of the
pandemic,” said Ali Santore, the hospital system’s vice president for
government affairs. “We canceled elective surgeries before there was a
government order. We had to see so many patients who required more
supplies, isolation and nursing. Our labor costs were through the roof.” https://www.nytimes.com/2020/05/15/us/hospitals-revenue-coronavirus.html?action=click&module=Top%20Stories&pgtype=Homepage
Editor's Note - After reading the above clipping from the NYT, go onto the NYT website and read some of the comments in reaction to the article.
FYI, I have included a copy (following) of the article Peter Arno and I wrote. It was published on March 25, 2020 in the Health Affairs blog. -SPC
Medicare For All: The Social Transformation Of US Health Care
by Peter Arno and Philip Caper - Health Affairs - March 25, 2020
There is a large elephant in the room in the national discussion
of Medicare for All: the transformation of the US health care system’s
core mission from the prevention, diagnosis, and treatment of
illness—and the promotion of healing—to an approach dominated by large,
publicly traded corporate entities dedicated to growing profitability
and share price, that is, the business of medicine.
The problem is not that these corporate entities are doing
something they shouldn’t. They are simply doing too much of what they
were created to do—generate wealth for their owners. And, unlike any
other wealthy country, we let them do it. The dilemma of the US health
care system is due not to a failure of capitalism or corporatism per se,
but a failure to implement a public policy that adequately constrains
their excesses.
Since the late 1970s, US public policy regarding health care has
trended toward an increasing dependence on for-profit corporations and
their accompanying reliance on the tools of the marketplace—such as
competition, consolidation, marketing, and consumer choice—to expand
access and assure quality in the provision of medical care.
This commercialized, commodified, and corporatized model is driving
the US public’s demand for fundamental reform and has elevated the issue
of health care to the top of the political agenda in the current
presidential election campaign.
Costs have risen relentlessly, and the quality of and access to care
for many Americans has deteriorated. The cultural changes accompanying
these trends have affected every segment of the US health care system,
including those that remain nominally not-for-profit. Excessive focus on
health care as a business has had a destructive effect on both patients
and caregivers, leading to increasing difficulties for many patients in
accessing care and to anger, frustration, and burnout for many
caregivers, especially those attempting to provide critical primary
care.
As a result, the ranks of primary care providers have eroded, and that erosion continues. One of the major reasons for burnout in this group
is the clash between its members’ professional ethics (put the patient
first and “first do no harm”) and the profit-oriented demands of their
corporate employers. Applying Band-Aids can’t cure the underlying causes
of disease in medicine or public policy. Ignoring the underlying
pathology in public policy, as in clinical medicine, is destined to
fail.
Many of the symptoms of our dysfunctional health care system are not in dispute:
An average employer-sponsored family health insurance policy now exceeds $28,000 per year, with employers paying about $16,000 and employees paying about $12,000.
We must therefore ask: How is it that we spend more on health
care than any other nation, yet have arrived at such a sorry state of
affairs?
The answer is that only in the United States has corporatism
engulfed so much of medical care and come so close to dominating the
doctor-patient relationship. Publicly traded, profit-driven
entities—under constant pressure from Wall Street—control the financing
and delivery of medical care in the US to an extent seen nowhere else in
the world. For instance, seven
investor-owned publicly traded health insurers now control almost a
trillion dollars ($913 billion) of total national health care spending and covers half the US population. In 2019, their revenue increased by 31 percent, while their profits grew by 66 percent.
The corporatization of medical care may be the single most
distinguishing characteristic of the modern US health care system and
the one that has had the most profound impact on it since the early
1980s. The theology of the market and the strongly held—but
mistaken—belief that the problems of US health care can be solved if
only the market could be perfected have effectively obstructed the
development of a rational, efficient, and humane national health care
policy.
There are three main reasons to pursue a public policy that embraces genuine health care reform:
Saving lives: To simplify our complex and
confusing health care system while providing universal affordable health
care coverage;
Affordability: To rein in the relentless rise in health care costs that are cannibalizing private and public budgets; and
Improving quality: To eliminate profitability and share price as the
dominant and all-consuming mission of the entities that provide health
care services and products when that mission influences clinical
decision making. Profitability should be the servant of any health care
system’s mission, not its master as seems to be increasingly the case in
the US.
What Is The Best Approach To Reform?
It is not an exaggeration to say that no reforms except
publicly financed, single-payer universal health care will solve the
problems of our health care system. This is true whether we are talking
about a public option, a Medicare option, Medicare buy-in, Medicare
extra, or any other half-measure. The main reason is because of the
savings that are inherent only in a truly universal single-payer plan.
Specifically, the administrative and bureaucratic savings
gained by eliminating private insurers are the largest potential source
of savings in a universal single-payer framework, yet all the “option”
reforms listed above leave largely intact the tangle of wasteful,
inefficient, and costly private commercial health insurers. The second
largest source of savings comes through reducing the cost of
prescription drugs by using the negotiating leverage of the federal
government to bring down prices, as is done in most other developed
countries. The ability, will, and policy tools (such as global
budgeting) to restrain these and other costs in a single-payer framework
are the key to reining in the relentless rise in health care
expenditures and providing universal coverage.
The various “option” reform proposals will not simplify our
confusing health care system nor will they lead to universal coverage.
None have adequate means to restrain health care costs. So why go down
this road? Is it too difficult for the US to guarantee everyone
access to affordable care when every other developed country in the
world has done so?
The stated reason put forth in favor of these mixed option
approaches is that Americans want “choice.” But choice of what? We know
with certainty from former insurance company executives such as Wendell Potter that the false “choice” meme polls well with the US public
and was used to undermine the Clinton reform efforts more than 25 years
ago. It is being widely used today to manipulate public opinion.
But choice in our current system is largely an illusion. In 2019, 67.8 million workers across the country separated from their job at some point during the year—either
through layoffs, terminations, or switching jobs. This labor turnover
data leaves little doubt that people with employer-sponsored insurance
are losing their insurance constantly, as are their spouses and
children. And even for those who stay at the same job, insurance
coverage often changes. In 2019, more than half of all firms offering health benefits reported shopping for a new health plan
and, among those, nearly 20 percent actually changed insurance
carriers. Trading off choice of doctors or hospitals for choice of
insurance companies is a bad bargain.
The other major objection to a universal single-payer program
is cost. Yet, public financing for health care is not a matter of
raising new money for health care but of reducing total health care
outlays and distributing payments more equitably and efficiently. Nearly
every credible study concludes that a single-payer universal framework,
with all its increased benefits, would be lesscostlythan the status quo,
more effective in restraining future cost increases, and more popular
with the public—as 50 years of experience with Medicare has
demonstrated.
The status quo generates hundreds of billions of dollars in
surplus and profits to private stakeholders, who need only spend a small
portion (millions of dollars) to influence legislators, manipulate public opinion, distort the facts, and obfuscate the issues with multiple competing reform efforts.
Conclusion
The real struggle for a universal single-payer system in the US
is not technical or economic but almost entirely political. Retaining
the status quo (for example, the Affordable Care Act) is the least
disruptive course for the existing medical-industrial complex, and
therefore the politically easiest route. Unfortunately, the status quo
is disruptive to the lives of most Americans and the least effective
route in attacking the underlying pathology of the US health care
system—corporatism run amok. Following that route will do little more
than kick the can down the road, which will require repeatedly
revisiting the deficiencies in our health care system outlined above
until we get it right.
The US public and increasingly the business community are
becoming acutely aware of the rising costs and inadequacies of our
current system. It is the growing social movement, which rejects the
false and misleading narratives, that will lead us to a universal
single-payer system—truly the most effective way to reform our health
care system for the benefit of the US people.
Here's a somewhat shorter version on the same topic Peter and I wrote - not yet published elsewhere.
-SPC
American Health Care – The Illusion of Choice
“Choice” is a major buzzword in current discussions of healthcare. So let’s discuss our actual
healthcare choices—as individuals and as a nation, starting with the argument made by
politicians, pundits, and media that over 160 million Americans love their health insurance and
do not want this choice forcibly taken away by the likes of Bernie Sanders or Elizabeth Warren.
As a physician and a health economist, we know that the concept of individual choice in the US
healthcare system is largely an illusion. We also know with certainty from former insurance
executives such as Wendell Potter that the false “choice” meme polls well with the American
public. It was used to undermine the Clinton reform efforts more than 25 years ago and is being
widely used today to manipulate public opinion. Americans really value choice of doctors and
hospitals, as long as insurance plans are affordable and comprehensive.
Regarding employer-sponsored insurance coverage, it’s important to realize that 66.1 million
American workers lost or changed jobs in 2018, often accompanied by a loss or change in health
insurance. Coverage also changed frequently for those remaining at the same job. In 2019, over
half of all firms offering health benefits shopped for a new health plan, and nearly 20 percent of
those actually changed carriers. The workers had no recourse, no choice when the new network
chosen by their employer didn’t cover their personal doctors or favored hospitals.
Additionally, almost half (45 percent) of U.S. adults ages 19 to 64—or more than 88 million
people—were inadequately insured over the last year (either they were uninsured, had a gap in
coverage, or had insurance all year but their out-of-pocket costs were so high that they frequently
did not receive the care they needed). What choices did they have to improve their care?
Our choices on the national level are between unsustainable increasing expenditures and
skimpier coverage with more out-of-pocket costs. While we shell out more than twice as much
per person on total healthcare spending and prescription drugs as people in other developed
countries, we rank near the bottom on infant mortality, life expectancy, and preventable
mortality.
The real elephant in the room here is the transformation of the American healthcare system’s
core mission from the promotion of healing and the prevention, diagnosis, and treatment of
illness to an approach dominated by large, publicly traded corporate entities dedicated to
growing profitability and share price—in other words, the business of medicine. This
commercialized, commodified and corporatized approach has failed. Costs have risen
relentlessly, and the quality of and access to care for many Americans have deteriorated.
To reduce costs and have real choice, it is no exaggeration to say that the only option is publicly
financed single-payer universal healthcare—Medicare for All. A public option, a Medicare
option, Medicare buy-in, Medicare extra, or other half-measures will not succeed because the
single largest source of savings in a single-payer framework is eliminating the bloated
administrative costs generated by private insurers. And all “option” reform proposals leave these
wasteful and unnecessary costs mostly intact.
The second largest source of savings in a universal single-payer system comes through reducing
prescription drug costs, using the powerful negotiating leverage of the federal government. The
ability, will, and policy tools to restrain costs in a single-payer framework are the key to reining
in the relentless rise in healthcare expenditures and to providing universal coverage.
Beyond choice, the major objection to a universal single-payer system is cost. Yet public
financing for healthcare is not about raising new money, but about reducing total healthcare
outlays and distributing payments more equitably. Nearly every credible study concludes—and
50 years of Medicare demonstrates— that a single-payer universal framework would be less
costly than the status quo, more effective in restraining future cost increases, and more popular
with the public. The fact that every other developed country in the world provides this kind of
coverage makes it clear that the challenges of overhauling our healthcare system are not
insurmountable.
The real struggle for a universal single payer system in the US is not technical or economic but
almost entirely political. Retaining anything resembling the status quo is the least disruptive, and
therefore politically easiest, route. Unfortunately, it is also the least effective route to attack the
underlying pathology of the American healthcare system—corporatism run amok. Adopting the
easiest route will do little more than kick the can down the road and will require repeatedly
revisiting the deficiencies in our healthcare system until we get it right.
Peter S. Arno, PhD
Director, Health Policy Research
Political Economy Research Institute
University of Massachusetts, Amherst
parno@peri.umass.edu
Cell: 914-844-9175
Philip Caper, MD
Founding Board Chair, Maine AllCare
Brooklin, ME
pcpcaper21@gmail.com Cell: 207-252-8514
Employers Can Let Workers Change Health Plans Without Waiting
The
I.R.S. is giving companies flexibility to allow those decisions, and on
pretax accounts for medical expenses and child care, outside an
enrollment period.
The Internal
Revenue Service on Tuesday made it easier for employers to allow workers
to make adjustments to their health insurance plans and flexible
spending accounts in response to the coronavirus pandemic.
Normally,
strict rules prevent employees from changing health insurance plans in
the middle of a year. But the I.R.S. is giving employers a way to let
workers make changes without waiting for the usual enrollment period.
Under
the new guidance, employers can let their workers drop out of their
health insurance if they have another option, or sign up if they failed
to earlier in the year. Workers could also be allowed to add more family
members to their plan, or switch from one workplace plan to another.
The
change doesn’t require employers to offer these options; they must opt
in if they want to give their employees the added flexibility.
Doing
so will involve some administrative headaches — managing insurance
sign-ups is a major task that many companies may prefer to keep to once a
year. But several employer groups have been lobbying the Treasury
Department for these new options, suggesting that at least some
businesses want their workers to have them.
The changes
could make it easier for workers who are furloughed to drop benefits
temporarily and resume them when they return to work. They may also be
attractive to workers who decided against buying health insurance
earlier in the year but feel different now that they are worried about
their risk of catching the coronavirus.
Cynthia Cox, a
vice president at the Kaiser Family Foundation, a health research group,
said employers might want new flexibility as a way of encouraging
reluctant employees to return to work during the pandemic.
“I
can imagine being an uninsured worker and being hesitant about
returning to work and exposing myself to the virus without having health
insurance,” she said.
The new flexibility for
workplace health plans stands in contrast to the Trump administration’s
policy on health insurance for people who buy their own coverage.
Officials at the Centers for Medicare and Medicaid Services declined to establish a special period
that would allow uninsured people to easily enroll in health plans on
the individual market. Instead, health officials said people who
remained uninsured but needed hospital care for Covid-19, the disease
caused by the coronavirus, would be able to obtain such care for free.
Under
the new guidance, employers will also be able to allow workers to make
changes to pretax flexible spending accounts that pay for health
expenses and dependent care.
The pandemic has changed
the math for both kinds of accounts, limiting options for spending money
that has been set aside. Many people have postponed elective medical
procedures, and many child-care services — preschools, after-school
programs and summer camps — have closed down. Workers who leave money
unspent forfeit the cash.
If employers allow it,
employees could enroll in a flexible spending account offering in the
middle of this year, and they could decrease or increase the amount they
are setting aside, up to the usual account limits.
Employers
may also offer exceptions on rules for rollovers. For instance, people
who had money left over from a plan that ran on the 2019 calendar year
may be able to get the rest of this year to spend it. Other plans that
normally end their 12-month spending period in May or June could get the
same extension.
Private equity firms now control many hospitals, ERs and nursing homes. Is it good for health care?
Private
equity firms are buying up hospitals, nursing homes and ER operations.
The drive for profits can run counter to helping patients, critics say.
By Gretchen Morgenson and Emmanuelle Saliba - NBC Newes - May 13, 2020
In March, as the coronavirus gripped the nation, veteran emergency
room doctor Ming Lin was growing concerned. Lin felt his facility,
PeaceHealth St. Joseph Medical Center in Bellingham, Washington, was
unprepared for the pandemic, so he went to his superiors for help.
Frustrated by their response, Lin took to social media, criticizing the hospital's operations in a series of posts.
Days later, the hospital removed Lin from the rotation in the emergency department. He had worked at PeaceHealth for 17 years.
Under
typical medical industry practice, Lin's case would have been subject
to peer review, experts said. But Lin's employer wasn't PeaceHealth. It
was TeamHealth, a physician practice and staffing company that provides
the hospital with emergency room services. TeamHealth is owned by
Blackstone Group, a finance giant.
When a private staffing firm teams up with a hospital, the right to due process can disappear. Lin's case was never heard.
"One
of the objectives is to point out any deficiencies in the system that
may harm the patient," Lin told NBC News. "Because private equity has
taken over health care, it has made that difficult."
Blackstone,
which bought TeamHealth in 2016 for $6.1 billion, is what's known as a
private equity firm, a type of financial entity that buys companies and
hopes to sell them later at a profit.
Over the past decade, private equity firms like Blackstone, Apollo Global Management, The Carlyle Group, KKR & Co. and Warburg Pincus
have deployed more than $340 billion to buy health care-related
operations around the world. In 2019, private equity's health care
acquisitions reached $79 billion, a record, according to Bain & Co.,
a consulting firm.
Private equity's purchases have included rural
hospitals, physicians' practices, nursing homes and hospice centers,
air ambulance companies and health care billing management and debt
collection systems.
Partly as a result of private equity
purchases, many formerly doctor-owned practices no longer are. The
American Medical Association recently reported that 2018 was the first
year in which more physicians were employees
— 47.4 percent — than owners of their practices — 45.9 percent. In
1988, 72.1 percent of medical practices were owned by physicians.
In
some parts of the health care industry, private equity firms dominate.
For example, TeamHealth, owned by Blackstone, and Envision Healthcare,
owned by KKR, provide staffing for about a third of the country's
emergency rooms.
This has been a seismic shift. During the 1900s,
most hospitals were owned either by nonprofit entities with religious
affiliations or by states and cities, with ties to medical schools.
For-profit hospitals existed, but it wasn't until recently that they
became nearly ubiquitous.
For the past 20 years, private equity
has been a source of immense wealth for the executives overseeing the
entities. Most of those who head major private equity firms are reported
to be billionaires, like the two men atop Blackstone: Stephen
Schwarzman, a close adviser to President Donald Trump, and Hamilton
"Tony" James, a major donor to Democrats.
The impact private
equity has had on employees and customers of the companies it has taken
over, however, isn't always beneficial. To finance the purchases,
private equity owners typically load the companies they buy with debt.
Then they slash the companies' costs to increase earnings and appeal to
potential buyers down the road.
In the business of health care,
the drive for profits can run counter to the goal of helping patients
and protecting workers, critics say.
Research shows, for example,
that when private equity firms acquire nursing homes, the quality of
care declines markedly. And when COVID-19 hit, hospitals associated with
private equity firms were early to cut practitioners' pay and benefits
because the operations could no longer generate profits on elective
surgical procedures postponed during the pandemic. The heavy debt loads
typically associated with private equity-owned businesses hinder their
ability to withstand profit downturns.
Finally, some medical
professionals say, private equity's growing involvement in health care
in recent years has contributed to shortages of ventilators, masks and
other equipment needed to combat COVID-19, because keeping such goods on
hand costs money. And to private equity, that's like putting dollar
bills on a shelf.
Private equity firms have jumped into health
care with both feet. Apollo Global Management, a $330 billion investment
firm overseen by Leon Black, owns RCCH Healthcare Partners, an operator
of 88 rural hospital campuses in West Virginia, Tennessee, Kentucky and
26 other states. Cerberus Capital Management, a $42 billion investment
firm run by Steve Feinberg, owns Steward Health Care; it runs 35
hospitals and a swath of urgent care facilities in 11 states.
President
Barack Obama pats outgoing Treasury Secretary Timothy Geithner on the
back in January 2013. Geithner is now president of Warburg Pincus, which
owns Modernizing Medicine.Pablo Martinez Monsivais / APWarburg
Pincus, overseen by former Treasury Secretary Timothy Geithner, owns
Modernizing Medicine, an information technology company that helps
health care providers ramp up profits through medical billing and, to a
lesser degree, debt collections. The Carlyle Group owns MedRisk, a
leading provider of physical therapy cost-containment systems for U.S.
workers' compensation payers, such as insurers and large employers.
Private
equity's laser focus on cost cutting and operational efficiencies can
benefit consumers, economists say, if lower costs are passed on to end
users. Problems arise, however, when the push for profits reduces
quality. That can be especially harmful in health care, in which
patients' lives are on the line and it is difficult for consumers to
comparison shop by analyzing quality of care. Full coverage of the coronavirus outbreak
Mark
Reiter is residency program director of emergency medicine for the
University of Tennessee and past president of American Academy of
Emergency Medicine, an advocacy group for practitioners. "Private
equity-backed health care has been a disaster for patients and for
doctors," he told NBC News. "Many decisions are made for what is going
to maximize profits for the private equity company, rather than what is
best for the patient, what is best for the community."
Representatives
of every firm identified in this article declined to respond to broad
criticisms of private equity in the health care arena.
Dr. Mark Reiter.Courtesy Mark ReiterAs
for PeaceHealth St. Joseph Medical Center, spokeswoman Bev Mayhew said
it removed Ming Lin from the emergency department rotation because "his
actions were disruptive, compromised collaboration in the midst of a
crisis and contributed to the creation of fear and anxiety among staff
and the community." She said his case wasn't subject to peer review
because he still has privileges at the hospital.
Let our news meet your inbox. The news and stories that matters, delivered weekday mornings.
A
TeamHealth spokesman said it continues to employ Lin and had offered to
place him "in another contracted hospital anywhere in the country."
Private
equity firms have targeted health care investments for an array of
reasons, most having to do with their potential profits.
First,
health care drives a huge part of the nation's economic output — almost
20 percent of gross domestic product. In addition, health care is a
fragmented business with many small operators like physicians; private
investors often find outsize gains in industries in which they can
create economies of scale through consolidation.
Ever on the hunt
for efficiencies, private equity has brought changes to traditional
health care practices, experts say. One example: the use of so-called
physician extenders, like nurse practitioners, to see patients instead
of actual doctors.
Because such extenders have less training under
their belts, their costs are well below those associated with
physicians. In general, employing three extenders equals the cost of one
physician, said Robert McNamara, professor and chairman of emergency
medicine at Temple University and chief medical officer of Temple
Faculty Physicians.
Dr. Robert McNamara.Daniel BurkePrivate
equity-owned firms also use practitioners with less experience or
training to save money, say doctors associated with the American College
of Emergency Physicians and the American Academy of Emergency Medicine.
In
February, a patient arrived at the Calais Regional Hospital emergency
department in Calais, Maine, near the Canadian border. He required
intubation — the insertion of a breathing tube down his throat — but the
doctor was unable to perform the procedure and had to call in local
paramedics for help. The patient recovered.
The doctor worked for
Envision Physician Services, the KKR-owned company that had taken over
staffing of the emergency department two weeks before the incident.
DeeDee
Travis, the hospital's spokeswoman, said that the doctor is no longer
in rotation at the hospital but that his move had nothing to do with the
incident. She said rural medicine requires the use of all resources,
including local paramedic staff.
Assessing the impact of private
equity on the overall quality of care has been difficult, in part
because ownership by the firms is relatively new. But in February, four
academics at the University of Pennsylvania, New York University and the
University of Chicago published an in-depth study analyzing care at private equity-owned nursing homes. The findings were stark.
"In
the nursing home setting," the study said, "it appears that
high-powered profit maximizing incentives can lead firms to renege on
implicit contracts to provide high quality care, creating value for the
firms at the expense of patients." Download the NBC News app for breaking news and politics
Looking
at data from 2000 to 2017 from over 18,000 nursing homes, the academics
found "robust evidence of declines in patient health and compliance
with care standards" after private equity concerns bought facilities.
And when private equity firms' purchases of nursing homes were compared
with those bought by other for-profit entities, such as nursing home
chains, the private equity-owned properties resulted in greater quality
declines, the study concluded.
On April 2, well into the COVID-19 crisis, Steward Health Care, owned
by Cerberus Capital, created a firestorm. It suspended intensive care
unit admissions at Nashoba Valley Medical Center, a hospital in rural
northeastern Massachusetts, and redeployed equipment and staff elsewhere
to meet COVID-19 demand, according to a memo from the president of the
facility. Hospitals aren't supposed to close such units without first
notifying state authorities and holding community hearings.
Audra
Sprague, a longtime registered nurse at the facility, said the move
"completely took out an entire level of service. Anybody that needed ICU
care, we didn't have one, we couldn't keep you."
Darren Grubb, a
spokesman for Steward, said that the suspension has "not impacted
patient care" at the facility and that state officials had "validated
that the ICU at Nashoba Valley remains adequately staffed and equipped
to care for clinically appropriate patients."
Sprague said she is
proud to serve patients in the same hospital where her grandmother was a
nurse. She said that the facility had previously been owned by a
private company but that patient safety and staff treatment had worsened
since Steward took over. So she joined the nurses' union.
"Even
when you say something is unsafe, there's little change that comes out
of it," she said. "They're not going to do a single thing that doesn't
benefit them first and foremost."
Grubb called Sprague's view a "baseless, selective, hyper-generalized claim."
For
more than a century, company ownership of doctors' practices was barred
under the Corporate Practice of Medicine doctrine, which was enshrined
in most state laws. The doctrine and the laws hold that only individual
physicians should be licensed to practice medicine, not corporations.
But in the years leading up to COVID-19, the laws were rarely enforced.
"The
states realized a long time ago that this is a real problem — fiduciary
duty to shareholders rather than patients," Reiter said. "These
corporations are not taking an oath to do what's best for their
patients, and they thought it would be better if doctors owned their own
practices."
In response to the laws, private equity firms have
structured their health care investments with physicians as owners, but
in name only, McNamara said. Staffing companies like TeamHealth, for
example, use what he called sham professional associations with doctors
to get around prohibitions against the corporate practice of medicine.
McHenry
Lee, TeamHealth's spokesman, said the company's "organizational
structure is fully compliant with long established laws and precedents."
Referring to the American Academy of Emergency Medicine, Lee said the
company has prevailed while facing judicial scrutiny "initiated or
funded by AAEM, where Dr. McNamara has made identical charges."
In
a typical emergency room, McNamara said, the usual physician group
charges three to four times the Medicare rate. TeamHealth is charging
six times, he said.
Last fall, United Healthcare, the giant
insurer, canceled coverage at 500 hospitals with TeamHealth-run
emergency rooms, largely because of high costs, a company spokeswoman
said.
"A small number of providers are driving up the cost of care
for the people and customers we serve," she said. "This is particularly
evident with private equity-backed physician staffing companies like
TeamHealth."
United Healthcare provided NBC News with examples of
TeamHealth costs far exceeding median charges for specific emergency
department procedures. A patient visiting an emergency department with
chest pains, for example, would face a median charge of $340, United
Healthcare said, versus a TeamHealth bill for $976. Stitches on a minor
cut would be $200 at the median rate, compared with $888 from
TeamHealth. And the median rate for a broken arm is $665, while
TeamHealth's charge is $2,947.
Lee of TeamHealth declined to comment on the figures.
Envision
Healthcare is a physician staffing, emergency medicine and billing
services company bought for almost $10 billion by KKR in 2018.
Envision's website says it provides emergency medicine at 650 facilities
in 40 states.
Before the acquisition, Envision acknowledged in a
2014 securities filing that its contracts with physician groups might
run afoul of laws barring the corporate practice of medicine, as well as
fee-sharing arrangements between doctors and companies. It could be
subject to civil or criminal penalties, and its contracts with
affiliated physician groups "could be found legally invalid and
unenforceable," Envision said in the filing.
A flurry of such
cases didn't arise. But today, Envision's business has collapsed, again a
result of postponed elective operations. Carrying $7.5 billion in debt,
the company recently hired restructuring advisers and may file for
bankruptcy.
Aliese Polk, a spokeswoman for Envision, said the
company is experiencing the same financial problems that many other
health care providers are and is "focused on fighting the COVID-19
pandemic, deploying significant resources to front-line clinicians
caring for sick patients." She declined to discuss its previous warnings
about possible legal violations in its business model.
Even
before the COVID-19 crisis, private equity-owned health care operations
had come under criticism from members of Congress and outsiders.
TeamHealth, for example, was featured last year in a report by MLK50 and ProPublica for aggressively suing poor patients
who had been unable to pay their emergency room bills. After the
report, TeamHealth said it would stop the practice. The TeamHealth
spokesman didn't respond to a question from NBC News about why it sued
patients.
Surprise emergency care medical bills have also emerged
as a problem at private equity-run Envision. Patients can be ambushed by
such bills when they visit an emergency department in a hospital that
is in their insurance network but whose doctors work outside the
network, charging separately for their services.
Polk of Envision declined to discuss surprise billing.
Congress
tried to address the problematic practice with legislation last year.
But as the bill gained traction, Envision and TeamHealth quietly backed a
purported grass roots organization called Doctor Patient Unity to
advocate against the legislation, according to The New York Times. Doctor Patient Unity funded a $28 million media blitz against the bill, the report said, which didn't pass.
Doctor
Patient Unity didn't respond to an email seeking comment.
Representatives from TeamHealth and Envision accused insurance companies
of causing problems for patients seeking emergency care and said they
didn't support the legislation because it would have benefited insurers
at the expense of patients.
Emily Maddoff and Chet Waldman, lawyers at Wolf Popper LLP,
are fighting surprise medical bills in six class-action lawsuits in
state and federal courts across the country. A unit of Envision is a
defendant in three of the cases.
A class-action case involving a patient in California has a final settlement hearing scheduled for June. If approved, the deal would provide 100 percent relief to the plaintiffs.
"We
should not be running our health care system as a profit-making
operation on steroids," said Eileen Appelbaum, an authority on private
equity and co-director of the Center for Economic and Policy Research, a
left-leaning think tank in Washington, D.C. "Health care is not so much
anymore about taking care of patients. It's way more about making
money." https://www.nbcnews.com/health/health-care/private-equity-firms-now-control-many-hospitals-ers-nursing-homes-n1203161
Medicaid Retroactive Eligibility Waivers Will Leave Thousands Responsible For Coronavirus Treatment Costs
The coronavirus pandemic has led to record
numbers of American workers being laid off or seeing their hours and
paychecks dwindle. The economy is on the brink of a deep recession, and
waves of coronavirus infections may continue for the foreseeable future.
Medicaid will be a crucial piece of the puzzle that helps to ensure
access to health care while protecting people from further financial
ruin. Yet, one of Medicaid’s key provisions has been weakened by
recently approved section 1115 “demonstration projects”,
commonly referred to as waivers, that eliminate or reduce retroactive
coverage. These waivers will diminish coverage for thousands of people
seeking testing and treatment for COVID-19 and other medical care.
Medicaid, the federal-state health insurance program that focuses on
low-income populations, contains core benefits and protections that
guarantee coverage for medical care. This includes specific eligibility
rules, a standard package of benefits, affordability requirements, and
due process protections. Medicaid’s special eligibility rules include
retroactive coverage, a provision that is particularly important during
an economic recession, when need for Medicaid coverage rises as
individual and state budgets tighten.
Retroactive eligibility is a long-standing feature of Medicaid that
covers health care expenses for three months prior to the application
date, provided that the beneficiary would have been eligible during that
period. Before the Affordable Care Act (ACA), a handful of states
imposed narrow restrictions on retroactive eligibility, but these limitations were paired with expansions of eligibility and had exemptions for vulnerable groups. Recently, however, many states—including
Arizona, Arkansas, Florida, Indiana, Iowa, Kentucky, and New
Hampshire—have gained Department of Health and Human Services (HHS)
approval for 1115 waivers that drastically limit or completely eliminate
retroactive eligibility, though four have been stayed by courts or
halted by states as part of litigation challenging the legality of those
waivers that include work requirements (Arkansas, Kentucky, Indiana,
and New Hampshire).
These waivers disproportionately affect populations that are, or
would be, Medicaid-eligible due to ACA Medicaid expansion. For example, Arizona and Florida have limited retroactive coverage to the month of application for all adults except pregnant women. Arkansas’ waiver (blocked by an appellate court) would limit retroactive coverage to 30 days prior to the application date for expansion enrollees. In Iowa,
only pregnant women, children under the age of one, and nursing home
residents maintain three-month retroactive eligibility, while other
beneficiaries are covered as of the first day of the month that they
applied. Kentucky and Indiana
wanted to limit retroactive eligibility for everyone eligible under the
ACA’s Medicaid expansion, except for pregnant women and certain
vulnerable groups, limiting coverage to the first of the month in which
the first premium payment was made. Kentucky’s new governor, Andy
Beshear, withdrew
that state’s waiver. In Indiana, the Family and Social Services
Administration halted implementation of the waiver, and a federal judge
stayed litigation during the pandemic.
Those who lose employer-sponsored insurance and then shift to
Medicaid may not be exposed to as much financial risk under these
waivers, assuming they enroll quickly. But those who were employed and
uninsured because they couldn’t afford coverage or their employer didn’t
offer it could be exposed to the financial risk of health care costs
related to COVID-19 and any other medical needs before they enroll in
Medicaid. In a non-expansion state, like Florida, it might take all
workers in a household losing their jobs before becoming
Medicaid-eligible, at which point, one or more might have already needed
medical care. Presumptive eligibility,
in which hospitals and other entities can temporarily approve patients
for Medicaid pending a complete application, is one way to avoid this
problem. The ACA extended this authority nationwide, and 30 states are
using it for pregnant women, but fewer than ten states are using it to cover other adults.
Many of the millions of people who are losing their jobs in the current economic downturn are also losing health insurance coverage,
or they may not have had it in the first place. Treatment for COVID-19
can cost tens of thousands of dollars even without severe complications
that require a stay in intensive care, which can push bills into the six
figures. A recent report
illustrated the problem: an uninsured woman about to move and start a
new job felt short of breath. Doctors assumed pneumonia, but after
several emergency department visits she tested positive for coronavirus.
Now she has recovered, but she was billed $34,927.43. She has “applied
for Medicaid and is hoping the program will retroactively cover her
bills.”
Restrictions on retroactive eligibility were questioned
long before this crisis, but now rise to a decidedly greater level of
concern. In March alone, more than half a million new unemployment
claims (541,442) were filed in just three states with broad retroactive
eligibility restrictions—Arizona, Iowa, and Florida—that haven’t been
stayed by courts. For many middle and low-income individuals, employment
and income are changing on a week-by-week, if not day-by-day, basis.
Last month’s income, often used for documenting Medicaid eligibility, is
quickly outdated, and producing proof of a change in circumstances is
difficult when an employer has ceased operations. Administrative burdens
for obtaining public insurance are frustrating enough during “normal”
times, and the COVID-19 pandemic stands to make this even worse.
We have already seen social service agencies’ systems
and staff struggle to keep up with the surge in unemployment claims,
and it isn’t hard to imagine the same occurring with Medicaid. “Shelter
in place” orders will prevent people from sitting down with a caseworker
to deal with any application issues in addition to making a job search
nearly impossible until the pandemic passes. Many low income Americans
and those living in rural areas don’t own smartphones or lack adequate internet access,
which can make applying for Medicaid and other public programs that
much harder when going to an office is no longer a safe option, or an
option at all. All of these barriers increase the importance of retroactive Medicaid coverage.
Congress created a $100 billion
fund for hospitals, which will help to cover uncompensated care for
uninsured patients affected by COVID-19. HHS has announced that the
first $30 billion will be allocated based on Medicare reimbursements.
This choice prompted a response
from the Medicaid and CHIP Payment and Access Commission (MACPAC)
expressing concerns that this approach insufficiently prioritizes the
“nation’s poorest and most vulnerable people.” HHS Secretary Alex Azar
responded that hospitals accepting funds won’t be able to send bills
to uninsured patients. This is certainly better than no coverage, but
it is unclear how uninsured people seeking care would be covered for
treatment outside of hospitals. The newly uninsured will also need
health care besides coronavirus testing and treatment, and nothing in
this fund or the larger federal policy efforts thus far will address
those needs.
A core purpose of Medicaid is supporting people when they need help,
which is why Medicaid has continual open enrollment and retroactive
eligibility to cover the cost of care when those who are eligible aren’t
already enrolled before a crisis. States should restore full
retroactive eligibility immediately to protect thousands of
newly-unemployed workers from even greater health and economic
suffering. https://www.healthaffairs.org/do/10.1377/hblog20200506.111318/full/
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